Krtyam

Refund Policy

Last updated: January 1, 2024

Our Commitment to Satisfaction

At KRTYAM, we are committed to providing high-quality services and complete customer satisfaction. If you are not satisfied with our service, we offer a transparent refund policy to ensure your peace of mind.

Refund Eligibility

You may be eligible for a refund in the following cases:

  • Service Not Provided: Full refund if we fail to provide the scheduled service
  • Unsatisfactory Service: Partial or full refund if the service does not meet our quality standards
  • Wrong Service: Full refund if the wrong service was delivered
  • Technical Issues: Refund for services affected by technical problems on our end

Refund Process

1

Contact Support

Reach out to our customer support within 7 days of service completion

2

Explain the Issue

Provide details about the service and reason for dissatisfaction

3

Review & Decision

Our team will review your case and make a decision within 48 hours

4

Refund Issued

If approved, refund will be processed within 5-7 business days

Refund Exceptions

Refunds will not be provided in the following situations:

  • Customer changes their mind after service is completed
  • Service was not used when the customer was present
  • Damage caused by the customer to the equipment being serviced
  • Issues that were clearly communicated before service began
  • Services provided by third-party partners (subject to their policies)

Contact Us for Refunds

To request a refund, please contact our support team with your booking details:

Email: refunds@krtyam.com

Phone: +91 98765 43210

Support Hours: Mon-Sat, 9 AM - 7 PM

Please have your booking ID ready when contacting us to expedite the process.

Need Help?

If you have any questions about our refund policy, don't hesitate to reach out to us.

Contact Support