Terms & Conditions
Last updated: January 1, 2024
1. Acceptance of Terms
By using KRTYAM's services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.
2. Service Description
KRTYAM provides home service solutions including but not limited to:
- AC Repair and Maintenance
- Refrigerator Repair
- Electrical Services
- Carpentry Work
- Plumbing Services
- Home Cleaning
Service availability may vary by location and is subject to professional availability.
3. Booking and Payment
- All bookings are subject to availability
- Pricing is provided upfront and may vary based on service complexity
- Payment must be made in full before service completion
- We accept various payment methods including credit/debit cards and digital wallets
- Any additional costs (parts, materials) will be communicated before work begins
4. Cancellation and Rescheduling
- Cancellations made at least 2 hours before scheduled time are free of charge
- Late cancellations may incur a fee
- Rescheduling is subject to professional availability
- KRTYAM reserves the right to cancel or reschedule services due to unforeseen circumstances
5. Warranty and Guarantee
- We provide a 30-day warranty on all repair services
- The warranty covers the same issue that was repaired
- Warranty does not cover damage caused by misuse or accidents
- Our customer satisfaction guarantee ensures we'll make it right
6. User Responsibilities
- Provide accurate and complete information during booking
- Ensure safe access to the work area for professionals
- Inform professionals of any safety hazards or special requirements
- Be present during the scheduled service time
7. Limitation of Liability
KRTYAM is not liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our services. Our liability is limited to the total amount paid for the service in question.
8. Changes to Terms
KRTYAM reserves the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of the updated terms.
